Key 800 Numbers Features |

Key 800 Numbers Features800 Numbers

There are several Key Features that you should look for when choosing an 800 number. Several are listed and explained below.


800 Numbers Key Feature: Vanity Number

Vanity Number 

Vanity numbers are word-based or alphanumeric phone numbers (1-800-YOURBIZ) that companies use to establish their brand as well as to help customers remember their phone number. Having a vanity number for your business can vastly improve customer response and increase sales. Learn more about toll free vanity numbers.

800 Numbers Key Feature: Voicemail


Voicemail capability is another important feature offered by most 800 number providers. The Market Standard for voicemail storage is 200 voicemail messages for up to 30 days, but some providers offer unlimited voicemail storage space and let you store your voicemails for as long as you want. Other providers also offer more advanced voicemail features, such as receiving your voicemail as an email attachment.

800 Numbers Key Feature: Voicemail By Email

Voicemail By Email 

This feature works by converting your voicemails into MP3 or .wav files and sending them to your email as attachments. Having your voicemails sent to your email allows for unlimited storage space for your voicemails, as well as easy access to your voicemails when you are away from the office.

800 Numbers Key Feature: Caller ID

Caller ID 

Caller ID is a telephone application that allows the called party to see the name and number of the caller before they answer the call. When the phone rings, the caller’s information is displayed on either the telephone display itself or on a separately attached device.

Receiving information about incoming callers, you can avoid telemarketers or any other unsolicited callers. To see which of our reviewed providers offers this feature, check out our 800 numbers comparison grid.

800 Numbers Key Feature: Click-to-Call


The click-to-call feature allows you to connect to your customers with just the click of a button. It is as simple as downloading the click-to-call image or text code and inserting it into your website. When customers visit your website, all they have to do is enter their phone number and click on the button. The customer will then receive a phone call and be connected to your business’ phone system once they answer. Click-to-call is not only a great way to reach out to customers, but it also reduces website abandonment and increases sales conversion rates.

For more information on which providers offer this service, please check out our 800 numbers comparison grid.

800 Numbers Key Feature: Included Minutes

Included Minutes 

When choosing an 800 number provider, you should note the number of minutes that is included with your monthly plan, as well as the overage fees associated with using extra minutes. Some providers have low per-included-minute fees but also high per-overage-minute fees.

Compare minutes and pricing for 800 number services.